Legal

Terms of Service

Last Updated: May 5, 2026

These Terms govern access to and use of bundle.social, including the website, dashboard, API, OAuth flows, platform integrations, media upload and hosting features, publishing, scheduling, analytics, support, billing, and related services.

Company information

The Company means BUNDLE SP. Z O.O., UL. HOŻA 86 / 410, 00-682 WARSZAWA, POLSKA, referred to as "we", "us", or "our" in these Terms.

  • KRS: 0001103308
  • NIP: 7011202969
  • REGON: 528493070

Acceptance of Terms

By accessing or using the Service, you agree to these Terms, our Privacy Policy, and any policies, order forms, or written agreements that apply to your use of the Service. If you do not agree, you must not use the Service.

You must be at least 18 years old and able to enter into a binding agreement to use the Service. If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

Use of the Service

You must provide accurate account information, keep it current, and use the Service only in compliance with applicable laws, these Terms, third-party platform terms, and any written agreement with us.

You must not misuse the Service, interfere with its operation, attempt unauthorized access, reverse engineer protected parts of the Service, or use the Service in a way that harms us, other customers, third-party platforms, or infrastructure.

Service changes and availability

We may modify, update, suspend, or discontinue parts of the Service from time to time.

Where reasonably possible, we will provide advance notice for material changes that materially reduce core paid functionality.

We may make changes without advance notice where needed for security, legal compliance, platform API changes, abuse prevention, emergency maintenance, infrastructure reliability, or third-party platform requirements.

API usage and limits

Your use of the Service is subject to technical limits, rate limits, posting limits, media limits, usage quotas, and platform-specific limits.

Some limits are set by bundle.social, and some are imposed by third-party platforms. Platform limits may apply per social account, per endpoint, per app, or in another way determined by the platform.

You must not attempt to bypass limits, abuse the API, overload the Service, scrape the Service, or use the Service in a way that harms stability, security, third-party platforms, or other customers.

We may throttle, queue, reject, delay, suspend, or limit requests that exceed limits or create operational, security, legal, or platform risk.

Third-party platforms

bundle.social integrates with third-party platforms and APIs where available. Supported integrations may change over time depending on platform API access, app review, permissions, technical availability, and third-party platform requirements.

Third-party platforms and APIs are not controlled by bundle.social.

Publishing, scheduling, analytics, account connection, OAuth permissions, media processing, comments, reviews, and other platform-related features may depend on platform APIs, permissions, scopes, rate limits, outages, app review decisions, moderation systems, content policies, account status, regional availability, and platform changes.

We do not guarantee that a third-party platform will accept, publish, process, display, keep available, or return analytics for any content, account, endpoint, permission, or integration.

We are not responsible for failures, delays, rejected posts, missing analytics, account restrictions, API changes, permission removals, platform outages, platform bugs, or enforcement actions caused by third-party platforms.

Customer content

You retain ownership of content you upload, submit, schedule, publish, import, or process through the Service.

You grant bundle.social a limited, non-exclusive license to host, store, copy, process, transmit, format, transcode, resize, publish, and display customer content only as needed to provide, secure, maintain, troubleshoot, and improve the Service.

We do not claim ownership of customer content.

We do not use customer content, uploaded media, social account data, or OAuth data to train third-party AI models.

You are responsible for ensuring that you have all rights, licenses, permissions, and consents required to publish or process content through the Service and connected social accounts.

You are responsible for complying with applicable laws, third-party platform terms, advertising rules, privacy laws, intellectual property laws, and content policies.

Intellectual property

The Service, including the website, dashboard, API, software, documentation, designs, trademarks, logos, and related materials, is owned by BUNDLE SP. Z O.O. or its licensors.

Except for the limited right to use the Service under these Terms, no rights are transferred to you.

You must not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from protected parts of the Service, except where allowed by law or expressly permitted by us in writing.

Account and API security

You are responsible for maintaining the confidentiality of your account credentials, API keys, access tokens, dashboard access, and organization/team permissions.

You are responsible for all activity that occurs under your account, organization, teams, API keys, and connected social accounts.

You must promptly notify us if you become aware of unauthorized access, credential leakage, API key compromise, or any security incident involving your account or integration.

We may rotate, revoke, suspend, or limit API keys, tokens, sessions, or account access where we reasonably believe it is necessary to protect the Service, your account, other customers, third-party platforms, or our infrastructure.

Fees, subscriptions, and billing

Paid plans, usage, included limits, billing intervals, and fees are described on our pricing page, dashboard, invoice, order form, or another written agreement.

Unless stated otherwise, subscriptions renew automatically for the selected billing period. You authorize us and our payment processor to charge applicable fees, taxes, and usage-based charges where applicable.

Fees are non-refundable except where required by law or expressly stated in writing.

You may cancel your subscription through the dashboard or by contacting support. Cancellation generally takes effect at the end of the current billing period unless stated otherwise.

Suspension

We may suspend or limit access to the Service, API, dashboard, organizations, teams, connected accounts, or specific features if we reasonably believe that:

  • you breached these Terms;
  • your use creates security, legal, operational, reputational, or platform risk;
  • your account or API keys were compromised;
  • your use violates third-party platform terms or policies;
  • payment is overdue;
  • your use may harm the Service, other customers, third-party platforms, or infrastructure;
  • suspension is required by law, court order, platform provider, or government authority.

Where reasonably possible, we will provide notice and an opportunity to resolve the issue. We may suspend without advance notice where immediate action is needed.

Termination

You may stop using the Service or cancel your subscription at any time. We may terminate access where permitted by these Terms, a written agreement, or applicable law.

Effect of termination

After termination or cancellation, your right to access and use the Service ends, except where we allow limited access for billing, export, support, or account closure.

Termination or cancellation does not relieve you of fees already due.

Data may be retained or deleted according to our Privacy Policy, applicable law, and any applicable written agreement.

Data protection

Our Privacy Policy explains how we collect and use personal data.

Where we process personal data on your behalf as a processor, we process it in accordance with your instructions, applicable data protection laws, and the applicable agreement between the parties.

Our standard Data Processing Agreement is available upon request. To request it, contact us at [email protected] and include your company name, workspace or billing email, and a short description of how you use bundle.social so we can provide the correct version.

You are responsible for ensuring that you have a lawful basis and all necessary rights, notices, and consents to submit personal data, customer content, social account data, OAuth data, and end-user data to the Service.

Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Limitation of liability

To the maximum extent permitted by law, BUNDLE SP. Z O.O. will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages, including loss of revenue, loss of goodwill, loss of data, loss of content, business interruption, or platform account restrictions.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the amount paid by you to us for the Service during the six months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

Changes to these Terms

We may update these Terms from time to time.

If we make material changes that significantly affect your rights or obligations, we will provide reasonable notice before the changes become effective, such as by email, dashboard notice, in-product notice, or another prominent notice.

For non-material updates, clarifications, formatting changes, or updates that better describe existing practices, the updated Terms will be effective when posted, unless stated otherwise.

If you continue using the Service after the effective date of updated Terms, you agree to the updated Terms.

Entire agreement

These Terms, together with our Privacy Policy and any applicable order form, DPA, policy, or written agreement, form the entire agreement between you and BUNDLE SP. Z O.O. regarding your use of the Service.

If there is a conflict between these Terms and a signed written agreement or order form, the signed written agreement or order form controls for that conflict.

Governing law

These Terms are governed by the laws of Poland, without regard to its conflict of law principles.

Contact us

If you have questions about these Terms, contact us at [email protected].