API and integration support
Get help with OAuth flows, publishing errors, scheduling, analytics, webhooks, and platform limits.
Contact bundle.social
Talk to the bundle.social team
Need help with the social media API, publishing, OAuth, billing, or a platform integration? Email us at [email protected] or start a chat from the blue message bubble on the right side of the page.
API supportBilling questionsCustom plans
Account and billing
Ask about subscriptions, invoices, plan limits, usage, organizations, teams, or workspace access.
Privacy and legal
Request legal contact, privacy support, data requests, or our standard Data Processing Agreement.
What to include
The more context you send, the faster we can find the right workspace, request, post, or integration.
For API issues
Include the endpoint, platform, request time, response status, organization ID, team ID, post ID, connected social account ID, and any returned error code.
For account questions
Include your workspace, organization name, team ID, organization ID, or billing email so we can find the right account.
For publishing or scheduling
Include the post ID, platform post ID if available, scheduled time, media type, and platform where the issue happened.
For billing or plan changes
Include the billing email, organization ID, current plan, and whether you need usage limits, custom billing, or a custom plan.
Contact FAQ
Does bundle.social really have unlimited users?
Yes. bundle.social supports unlimited users on your workspace, so your team can collaborate without paying per seat.
Do I need only one account to manage multiple social platforms?
Yes. You can use one bundle.social account and workspace to connect supported social platforms through OAuth and manage publishing workflows from one dashboard and API.
Are custom plans available?
Yes. Custom plans are available for teams that need higher usage, custom limits, platform-specific workflows, billing terms, or dedicated support.
Is everything connected through OAuth?
Yes. Supported social accounts are connected through OAuth or the authorization flow required by the platform, so you do not need to share social account passwords with bundle.social.
Prefer email?
Send your question to [email protected]. We use this inbox for product questions, support, billing, partnerships, and legal requests.
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