Multi-tenant social media API for SaaS platforms, agencies, and customer workspaces
Model social publishing around separate customers, teams, brands, locations, and organizations without forcing every connected account, scheduled post, upload, analytics record, or platform error into one shared workflow.
Last updated: May 2026
1const response = await fetch("https://api.bundle.social/api/v1/post", {2 method: "POST",3 headers: {4 "x-api-key": process.env.BUNDLE_SOCIAL_API_KEY,5 "Content-Type": "application/json"6 },7 body: JSON.stringify({8 teamId: "customer_workspace_123",9 title: "Customer launch post",10 postDate: "2026-05-14T10:00:00.000Z",11 status: "SCHEDULED",12 socialAccountTypes: ["LINKEDIN", "INSTAGRAM"],13 data: {14 LINKEDIN: { text: "Our customer launch is live." },15 INSTAGRAM: { type: "POST", text: "Launch day.", uploadIds: ["upload_123"] }16 }17 })18});Customer data mixed into one flat social workflow
What bundle.social handles
Multi-tenancy is an operating model, not a checkbox
The hard part is not creating one post. It is keeping every customer's accounts, scheduled posts, failed uploads, platform errors, analytics, and permissions understandable as volume grows. bundle.social gives your product a workspace-aware API layer for that work.
Workflow
How it works
Connect accounts once, then create and schedule posts with channel-specific fields from one API.
Map your product to workspaces
Use one customer, brand, client, franchise group, location set, or internal business unit as a separate team in bundle.social. This keeps social accounts and publishing operations attached to the right customer context.
Connect accounts inside the right team
Route OAuth account connection to the customer workspace that owns the account. Instagram, TikTok, Facebook, LinkedIn, YouTube, Google Business Profile, and other social accounts stay scoped to the team they belong to.
Create posts with customer context
Create drafts, scheduled posts, uploads, and publishing workflows with the right teamId so status, media, analytics, and errors remain attached to the correct workspace.
Debug and report by workspace
When a post fails, a token expires, media gets rejected, or analytics need to be reviewed, your team can inspect the issue inside the customer workspace instead of searching across one global account pool.
Implementation
Recommended tenant mapping
Map your product model to bundle.social primitives before you connect the first customer account.
Your company or SaaS product
Use a bundle.social organization for API keys, billing, webhooks, and global operational settings.
Your customer, client, brand, or location group
Use a team as the customer workspace. Social accounts, posts, uploads, analytics, and errors should stay attached to this level.
Customer social profiles
Connect Instagram, TikTok, Facebook, LinkedIn, YouTube, Google Business Profile, and other accounts inside the team that owns them.
Publishing operations
Create posts with the correct teamId so scheduled content, publishing status, retries, and support context stay scoped to the right customer.
Capabilities
Multi-tenant primitives for real social publishing products
Keep customer workspaces separated while still using one API layer for account connection, publishing, scheduling, media upload, analytics, webhooks, post history, and support visibility.
Customer workspace model
Use teams as customer workspaces for SaaS accounts, agency clients, franchise groups, brands, locations, creators, or reseller-managed customers. Keep each tenant's publishing context clean from day one.
Team-scoped account routing
Use teamId to target the right connected accounts for each customer, brand, or client workspace. Avoid brittle shared-account lookup logic in your own backend.
Separated post operations
Scheduled posts, drafts, processing states, failures, retries, uploads, and analytics stay attached to the workspace that owns them. Support can debug one customer without scanning everyone else.
Many-account customer models
Support agencies, franchises, resellers, marketplaces, and SaaS products where connected accounts vary heavily by customer. bundle.social does not add artificial connected-account caps.
Workspace-aware support context
When a platform rejects media, requires re-authentication, returns a permission error, or delays processing, your operators can see which customer workspace, post, and account are affected.
Reporting expansion path
Build customer-specific reporting from post status, analytics, history import, and platform errors after the publishing path is live.
Developer example
Schedule a post for one customer workspace
Examples use bundle.social's public API shape: API key authentication, a post date, selected social account types, and platform-specific data.
1const response = await fetch("https://api.bundle.social/api/v1/post", {2 method: "POST",3 headers: {4 "x-api-key": process.env.BUNDLE_SOCIAL_API_KEY,5 "Content-Type": "application/json"6 },7 body: JSON.stringify({8 teamId: "customer_workspace_123",9 title: "Customer launch post",10 postDate: "2026-05-14T10:00:00.000Z",11 status: "SCHEDULED",12 socialAccountTypes: ["LINKEDIN", "INSTAGRAM"],13 data: {14 LINKEDIN: { text: "Our customer launch is live." },15 INSTAGRAM: { type: "POST", text: "Launch day.", uploadIds: ["upload_123"] }16 }17 })18});Supported content
Honest limitations
- Your application still owns end-user roles, customer permissions, approvals, billing, audit logs, and access control around each workspace.
- Official platform permissions, account eligibility, app review, rate limits, and media rules still apply per connected account or platform.
- Plan usage still applies even though bundle.social does not add artificial connected-account caps.
- Some platform features may require customer-specific setup, account type changes, re-authentication, or additional permissions before they are available.
Guarantees
Developer-first infrastructure
2% error rate
We handle the platform edge cases, media processing, and rate limits so your requests succeed.
Verbose errors
When native APIs fail, we return human-readable error messages and actionable recovery steps.
Flat pricing
No per-post counting. Predictable pricing for teams managing many users, workspaces, and connected accounts.
Same-day support
Direct access to the engineers building the API. We respond to technical issues the same day. Sometimes the same hour. Test us c;
Resources
Technical guides & documentation
API Reference: Organizations vs Teams
Understand how bundle.social separates organization and team-level workflows.
Social Media API for SaaS
Review the broader SaaS integration pattern for customer-facing social media features.
Social Media API Architecture Guide
Plan your product architecture around customers, connected accounts, publishing workflows, and support context.
Multi-Tenant Social Media API Architecture
See how to structure organizations, teams, accounts, posts, webhooks, and rate limits in a production social publishing system.
FAQ
Questions developers ask before building
What is a multi-tenant social media API?
A multi-tenant social media API lets one product manage social publishing for many customers, brands, teams, creators, locations, or organizations while keeping accounts, posts, media, analytics, and errors separated.
Should I create one team per customer?
For most SaaS, agency, franchise, reseller, and marketplace workflows, yes. A team works like a customer workspace in bundle.social. Social accounts, posts, uploads, analytics, and errors stay attached to that team, while your product controls user roles and access.
Can each customer have separate connected social accounts?
Yes. You can model each customer, brand, location group, or workspace separately and connect the social accounts that belong to that team.
Does bundle.social charge per tenant?
bundle.social does not charge per user, per seat, or per connected social account. Your plan usage and official platform limits still apply.
Can agencies use bundle.social for many clients?
Yes. Agencies can structure clients, brands, campaigns, or locations as separate workspaces so publishing operations, account connections, scheduled posts, analytics, and failure visibility stay organized.
Can SaaS products use this behind their own dashboard?
Yes. bundle.social can act as the social media infrastructure layer behind your own SaaS product, content calendar, client portal, AI tool, internal dashboard, or automation workflow.
Do I still need to build permissions in my app?
Yes. bundle.social provides the social API layer, but your product should still control which users can view, connect, approve, schedule, edit, retry, or delete content inside each customer workspace.
Are platform limits shared across all tenants?
No. Official platform limits usually depend on the platform, account type, and API rules. bundle.social does not bypass those limits, but it helps keep usage, posts, accounts, and errors organized by workspace.
White Label Social Media API
Build the branded customer dashboard experience on top of the API layer.
Social Media OAuth API
Connect customer accounts into the correct workspace through official platform authorization flows.
Social Media Analytics API
Read customer-specific performance data where platforms allow it.
Social Media Posting API
Create drafts, scheduled posts, and publishing workflows inside each customer workspace.