Google Business Reviews API

Google Business Profile Reviews API for importing and managing owner replies

Async import Google Business Profile reviews, poll for completion, list imported reviews, and create, update, or delete owner replies through one API.

Last updated: July 2026

View API docs

API key authScheduled publishing14 platforms

Quick start

API request

1// Trigger async review import2const trigger = await fetch("https://api.bundle.social/api/v1/review/import", {3  method: "POST",4  headers: {5    "x-api-key": process.env.BUNDLE_SOCIAL_API_KEY,6    "Content-Type": "application/json"7  },8  body: JSON.stringify({ teamId: "team_123", socialAccountId: "acc_gbp_123" })9});10const { importId } = await trigger.json();1112// After import completes, reply to a review13await fetch("https://api.bundle.social/api/v1/review/rev_456/reply", {14  method: "POST",15  headers: {16    "x-api-key": process.env.BUNDLE_SOCIAL_API_KEY,17    "Content-Type": "application/json"18  },19  body: JSON.stringify({ teamId: "team_123", text: "Thank you for your kind words!" })20});

Managing reviews directly via Google APIs

Google Business Profile review data requires OAuth, location hierarchy navigation, and paginated API calls.

Replying to reviews at scale across multiple locations becomes a manual or one-off scripting exercise.

Review response tracking is disconnected from the rest of your local marketing and social workflow.

What bundle.social handles

Trigger an async review import for a connected Google Business account and poll for completion.

List imported reviews and access review metadata from one endpoint.

Create, update, or delete owner replies through the same API your team uses for social posts.

Review replies keep local operations consistent

Review replies support local trust, customer engagement, and profile freshness. bundle.social makes the reply workflow programmable without managing Google API auth directly.

Workflow

How it works

Connect accounts once, then create and schedule posts with channel-specific fields from one API.

Connect the GBP account

Connect a Google Business Profile account via the standard connect URL flow before importing reviews.

Trigger import and poll

POST to the review import endpoint. An importId is returned. Poll until the state is COMPLETED.

List reviews and reply

List imported reviews from the review endpoint. Create, update, or delete owner replies per review ID.

Product architecture

Build social media workflows without rebuilding every platform

Google Business Profile Reviews API for local trust workflows

A Google Business Profile Reviews API becomes important when review operations need to live inside a product workflow instead of a browser tab. Local businesses, franchises, agencies, and SaaS tools often need to import reviews, triage them, draft owner replies, and track which locations still need attention. Doing that manually across many profiles quickly turns review management into an operational backlog.

bundle.social keeps the review workflow programmable. Your application can trigger an async review import for a connected Google Business Profile account, wait for the import to complete, list imported reviews, and create, update, or delete owner replies. The goal is not to replace Google's native rules, but to give product teams a cleaner layer for building customer support, local SEO, and reputation workflows around those rules.

Import reviews before building reply automation

The first production problem is usually data freshness. A review reply tool needs to know which reviews exist, which already have owner responses, when the review was created, and which connected account or location owns it. An async import model is safer than trying to turn every request into a live Google API crawl, especially when review volume and pagination vary by location.

After reviews are imported, your product can build the actual customer-facing experience: inbox views, approval queues, AI-assisted draft replies, escalation paths, and reporting. The API keeps review IDs and reply actions explicit, so developers can separate import state from reply state and avoid hiding review operations inside one-off scripts.

Review replies alongside posts, analytics, and connected accounts

Google Business Profile is often treated as a local marketing surface separate from social publishing, but teams manage it with the same operational questions. Which account is connected? Which location needs work? Which action succeeded? Which response failed? How do support and marketing teams see enough context without asking engineering to inspect logs?

By handling Google Business Profile reviews next to connected accounts, scheduled posts, analytics, and dashboard visibility, bundle.social lets teams build a broader local operations workflow. A multi-location business can import reviews, respond consistently, publish local updates, and keep account-level context in one place instead of stitching review scripts, social schedulers, and reporting tools together later.

Capabilities

Google Business review management through one API

Import reviews, list them with metadata, and manage owner replies without touching Google's OAuth directly.

Async review import

Trigger a Google Business Profile review import and poll for COMPLETED status without managing pagination yourself.

Paginated review listing

Read imported reviews from a single endpoint using standard pagination parameters.

Owner reply management

Create, update, or delete your business reply to any imported review through the same API your team uses for posts.

Local trust and engagement workflow

Responding consistently to reviews helps teams keep Google Business Profile operations fresh, visible, and accountable without manual dashboard checks.

No Google API credentials needed

Uses the standard bundle.social connect flow so your team never manages Google OAuth tokens directly.

Dashboard review alongside scheduling

Team members can triage and draft replies in the dashboard next to scheduled posts for a unified workflow.

Developer example

Import reviews, then post a reply

Examples use bundle.social's public API shape: API key authentication, a post date, selected social account types, and platform-specific data.

TypeScript

API request

1// Step 1: Trigger import2const trigger = await fetch("https://api.bundle.social/api/v1/review/import", {3  method: "POST",4  headers: {5    "x-api-key": process.env.BUNDLE_SOCIAL_API_KEY,6    "Content-Type": "application/json"7  },8  body: JSON.stringify({ teamId: "team_123", socialAccountId: "acc_gbp_123" })9});10const { importId } = await trigger.json();1112// Step 2: List imported reviews (after import completes)13const reviews = await fetch(14  "https://api.bundle.social/api/v1/review?teamId=team_123&socialAccountId=acc_gbp_123",15  { headers: { "x-api-key": process.env.BUNDLE_SOCIAL_API_KEY } }16);17const { items } = await reviews.json();1819// Step 3: Create an owner reply20await fetch(`https://api.bundle.social/api/v1/review/${items[0].id}/reply`, {21  method: "POST",22  headers: {23    "x-api-key": process.env.BUNDLE_SOCIAL_API_KEY,24    "Content-Type": "application/json"25  },26  body: JSON.stringify({ teamId: "team_123", text: "Thank you for the review!" })27});2829// Step 4: Delete a reply if needed30await fetch(`https://api.bundle.social/api/v1/review/${items[0].id}/reply`, {31  method: "DELETE",32  headers: { "x-api-key": process.env.BUNDLE_SOCIAL_API_KEY }33});

Supported content

Review import (async)Import status pollingImported review listOwner reply createOwner reply updateOwner reply delete

Honest limitations

The number of reviews available for import depends on Google's API and the connected account's location history.
Owner reply capabilities depend on the connected account's location access and Google policy.
Review import is asynchronous. Poll for status before assuming the list is complete.

Guarantees

Developer-first infrastructure

2% error rate

We handle the platform edge cases, media processing, and rate limits so your requests succeed.

Verbose errors

When native APIs fail, we return human-readable error messages and actionable recovery steps.

Flat pricing

No per-post counting. Predictable pricing for teams managing many users, workspaces, and connected accounts.

Same-day support

Direct access to the engineers building the API. We respond to technical issues the same day. Sometimes the same hour. Test us c;

FAQ

Questions developers ask before building

How many reviews can I import?

The import capacity depends on Google's API access and the connected location's review volume. Check the import status response for an importedCount value after the job completes.

Can I reply to reviews programmatically?

Yes. After import, create an owner reply by POST-ing to /review/{reviewId}/reply with your reply text. Update by POST-ing again, delete by calling DELETE on the same endpoint.

How do I check if an import has finished?

Poll the import status endpoint with the importId until the state field returns COMPLETED.

Does this work for multi-location businesses?

Yes, by separating locations into teams. Each team connects one Google Business location, then you can trigger imports and manage replies for that location.

Does this affect local SEO?

Review replies support customer trust, engagement, and profile freshness. The API helps teams keep that operational rhythm consistent across locations.

Google Business Profile API

Schedule local posts for GBP locations.

Google Business

Overview of Google Business Profile scheduling.

Connect Accounts

Connect a GBP account before importing reviews.