Engagement rate formula
Engagement rate = (likes + comments + shares + saves) / followers x 100%. Take a post with 120 likes, 14 comments, 6 shares and 10 saves: that is 150 interactions. On an account with 5,000 followers the rate is 150 / 5,000 x 100% = 3.00%. If the same post reached 2,400 people, the rate by reach is 150 / 2,400 x 100% = 6.25%. Both numbers are correct; they answer different questions, so say which denominator you used whenever you share a rate.